Contact Center

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Contact Center offers an opportunity to fabricate associations with your customers. A Contact Community is the essential connection between a business and their client, where the client experience will represent the deciding moment an organization. These organizations need you to direct them.

• Companies can decrease costs and improve efficiency and productivity. 
• Cloud Contact Center allows instant scalability across multiple locations. 
• CCaaS has only a 16% market penetration in a $20 billion industry. 
• CCaaS expected to grow to 50% market penetration in next 5 years. 
• Average size Contact Center deal is over $15K MRC. 
• Within 5 years, 75% of CC solutions will require an overhaul.

Why Cellular Consol? How can we help you drive this type of revenue?

• We can help navigate the many Contact Center providers. 
• We have the resources to educate and train our agents on Contact Center. 
• We work as an extension of your team by joining calls. 
• We have the tools and strategies to help you find more opportunities.